The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or away and can raise and lower temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it yourself or contact a HVAC pro like Heartland Heating & Cooling. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue since the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw adequate juice, Nest says you might encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on rapidly in a short period of time.

You might believe something is up with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat specialist such as one from Heartland Heating & Cooling can provide support. We can pinpoint the problem and install a C-wire, if necessary.

Smart thermostats like the Nest are designed to make your life simpler, by automatic energy-efficient programming and the opportunity to keep an eye on settings while you’re away from home. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling pros at Heartland Heating & Cooling can fix the trouble in no time.

If you’re experiencing weird heating and cooling behavior with your new Nest, reach out to us at 515-344-3579 to set up your appointment today.