What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump issues in Des Moines during the colder seasons, when they’re necessary to keep you toasty. While you know the team at Heartland Heating & Cooling will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is needed and save yourself some cash if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to more than a few calls only to discover the thermostat or the heat pump itself is switched off.
    • Is the thermostat set to heat? If yes, raise the temperature by five degrees to test if it switches on.
    • If everything looks correct, inspect your heat pump switch (if it has one) and check the fuses and circuit breaker that shield the extra heating element (if it has one).
  2. If the heat pump still hasn’t switched on, revisit your thermostat.
    • Try swapping the battery, if it has one.
  3. Is an impasse causing your heat pump to fail?
    • Inspect your air filters inside your air handler to ensure they’re not blocking things up.
    • Are your room heating registers open and unbarred?

If you’ve worked through this checklist and you still need a heat pump repair, call Heartland Heating & Cooling at 515-344-3579 and we’ll get your home back to the welcoming and cozy place you expect this time of year.