ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Heartland Heating & Cooling, we know that picking a company you can believe in to do AC repair in Grimes is important. We get how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that provides AC repair should have a variety of references they’ll gladly provide you. Check these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Heartland Heating & Cooling a call at 515-344-3579. We’re happy to help! 

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